Car rental software built for the US
Capture the renter’s license, record consent for a Motor Vehicle Record check, e-sign the rental agreement, and hold timestamped condition and damage evidence — with an audit trail behind every rental. Built for how license checks actually work in the US.
Complys is launching for US rental operators.
Every rental, evidenced from key-out to key-in
A rental dispute is won or lost on evidence: who the renter was, that they consented to the checks you ran, what the vehicle looked like when it left, and what it looked like when it came back. Complys captures that chain in order so a chargeback, a damage claim or an insurer question is answered from the record — not from memory.
License & identity
Capture the renter’s license and identity against the rental, with AAMVA barcode scan launching next.
Consent & MVR
Record written consent and attach a Motor Vehicle Record where you check records.
Rental agreement
Present and e-sign the rental agreement, with terms and additional drivers on record.
Condition out & in
Timestamped check-out and check-in photos against a vehicle diagram.
Damage evidence
Log existing and new damage with photos; structured comparison launching next.
Audit trail
Every step recorded with who and when, exportable as one evidence pack.
There is no national license check in the US
Unlike the UK’s DVLA check code, the US has no single national driver-record lookup. Licenses are issued by each state, and a driver’s record is a Motor Vehicle Record (MVR) held by that state’s DMV. So the defensible US workflow is evidence-based, with the renter’s consent:
Scan the AAMVA 2D barcode on the license to capture the document, record the renter’s written consent, then pull an MVR from the state DMV or an aggregator where you check records. Complys never implies a one-click national check that doesn’t exist — it captures the identity, the consent and the evidence, and everything from the agreement onward runs on the same engine as our UK and Australian rental products.
General information, not legal advice. “Rental,” not “hire.”
One engine, localized correctly
The rental agreement, e-signature, condition capture, damage evidence and audit trail are the same proven engine that runs our UK and Australian rental products. What changes for the US is the front of the workflow — identity and record checks — because the US has no national license lookup. So we localize that step to AAMVA barcode capture and consent-based MVR, and keep everything downstream identical. That’s the difference between a US product and a translated one.
What’s ready, honestly
Complys is launching for US fleets and carriers. Here is exactly where the capabilities on this page stand — labeled at the feature level, never marketed as available before they ship.
Capture and store the renter's identity and driver's license document against the rental. Included in Complys Self-Drive from launch.
Present and e-sign the rental agreement (deposit, additional driver, terms). Included in Complys Self-Drive from launch.
Timestamped check-out and check-in condition and damage evidence — the global Self-Drive engine. Included in Complys Self-Drive from launch.
Scan the 2D barcode on a US driver's license to capture and check the document at the counter. Being built now; arriving in the release after launch.
Record written consent and attach a Motor Vehicle Record (via a state DMV or an aggregator); there is no national one-click license check in the US. Being built now; arriving in the release after launch.
Every action recorded with who did it and when; export the evidence on demand. Included in Complys Self-Drive from launch.
Car rental software — FAQs
How does a US rental check a renter's driving record?
There's no national one-click check in the US. Licenses are issued by each state, and the driving record is a Motor Vehicle Record (MVR) held by that state's DMV. The defensible workflow is to capture the license (scanning the AAMVA 2D barcode), record the renter's written consent, and then pull an MVR from the state DMV or an aggregator where you check records. Complys is built around exactly that consent-based flow — never a national check that doesn't exist.
Do I have to pull an MVR for every rental?
That's your policy and your insurer's requirement, not a single federal rule — many day-rental operators verify the license and take consent, and check MVRs by risk or for longer-term and commercial rentals. Access to MVR data is governed by the federal Driver's Privacy Protection Act, which is why consent and a permissible purpose matter. Complys records the consent and the evidence so your policy is auditable.
Is this the same product as your UK and Australian rental software?
The identity, consent and record-check step is US-specific (AAMVA barcode and MVR, not a UK DVLA share code or an Australian DVS check). Everything from the rental agreement onward — e-signature, check-out and check-in condition, damage evidence and the audit trail — runs on the same global engine, so the workflow is proven, just localized correctly.
Does it handle deposits and damage disputes?
Condition and damage evidence — timestamped check-out and check-in photos against a vehicle diagram — is in the first release, which is what settles most disputes. Deposits and the structured out-vs-in comparison and dispute workflow are launching next, and they're labelled that way rather than implied to be available today.
Why say 'rental' and not 'hire'?
In US English, 'hire' means employment; the vehicle transaction is a 'rental.' Complys uses US terminology throughout so the product reads as built for the US market, not translated from elsewhere.
Explore Complys fleet & vehicle compliance
The US hub — vehicles, drivers, inspections, maintenance and evidence in one system of record.
FMCSA / DOT compliance for interstate and intrastate carriers, scoped federal vs state.
Driver Vehicle Inspection Reports with the defect-to-repair cycle and photo evidence.
Preventive maintenance and §396.3 records, retained the way the rule requires.