Complys for NDIS providers ยท Australia

NDIS compliance software for Australian providers

Readiness against the NDIS Practice Standards, reportable incidents, worker screening, restrictive-practices and training records โ€” in one place, and for a fraction of what the big systems charge.

90 days free ยท No card needed ยท Works alongside your participant-management system

Complys ยท Practice Standards readiness
Audit readiness
87%On track
Rights and responsibilities92%
Governance and operational management83%
Provision of supports88%
Support-provision environment90%
Incident and complaints management85%
Worker screening and suitability87%
Live example โ€” your real figures update as you add evidence and close actions.

Built around how the NDIS Commission actually assesses you

Registered providers are audited against the NDIS Practice Standards, and the NDIS Quality and Safeguards Commission oversees worker screening, reportable incidents and the Code of Conduct. Complys is structured the same way, so the work you do maps onto what an auditor and the Commission look for.

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Readiness against the NDIS Practice Standards

Record where you stand against the NDIS Practice Standards โ€” the Core Module and the supplementary modules that apply to the supports you deliver โ€” as a live readiness score, instead of assembling evidence in the weeks before a certification or verification audit.

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Reportable incidents

Log incidents, run the response and investigation workflow, and keep a clean record of what was identified and when โ€” the evidence the NDIS Quality and Safeguards Commission expects. You make the notification to the Commission; Complys keeps the record and feeds learning back into risks and actions.

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NDIS Worker Screening & suitability

NDIS Worker Screening Check clearances, the Worker Orientation Module, references, qualifications and Code-of-Conduct acknowledgements tracked per worker, each with expiry warnings โ€” the workforce suitability evidence the Standards expect.

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Mandatory training matrix

Worker orientation, manual handling, medication support, infection prevention and control, incident and complaints handling and every required refresher on a matrix that flags what's due, per person and per topic.

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Restrictive practices records

Keep records of any regulated restrictive practices, their authorisation and behaviour-support plans, and the reporting that goes with them โ€” organised and ready to produce, with the caveat that authorisation requirements vary by state and territory.

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Certificates & safe environment

Insurance, fire, electrical, vehicle and equipment servicing and other certificates tracked with automatic reminders, so nothing lapses on your watch and the support-provision environment stays evidenced.

One closed loop, from standard to evidence

Everything in Complys connects, so a problem found in an audit becomes an action, and a closed action lifts your readiness.

Standardโ†’Evidenceโ†’Auditโ†’Findingโ†’Actionโ†’Re-auditโ†’Readiness

Also deliver aged-care services? See Aged Care Quality Standards software. For your wider obligations, Complys also covers WHS compliance and contractor management.

NDIS compliance software โ€” FAQs

What is NDIS compliance software?

Software that helps an Australian NDIS provider stay ready for a certification or verification audit and meet its obligations to the NDIS Quality and Safeguards Commission. Complys structures everything around the NDIS Practice Standards and your worker, incident and training records, so you record evidence once and see a live readiness score instead of assembling a folder before an audit.

Does Complys follow the NDIS Practice Standards?

Yes. Complys is built around the NDIS Practice Standards โ€” the Core Module (rights and responsibilities, governance and operational management, provision of supports, and the support-provision environment) plus the supplementary modules relevant to the supports you deliver โ€” so the work you do maps onto how an approved quality auditor assesses you.

Does it make reportable-incident notifications to the Commission for me?

No, and it's important to be clear about that. Complys helps you recognise when a reportable incident notification may be needed and keeps a clean record of what was identified, investigated and when, but you make the actual notification to the NDIS Quality and Safeguards Commission. Complys organises and evidences your compliance; it does not submit notifications on your behalf.

Does it track NDIS Worker Screening Checks?

Yes. NDIS Worker Screening Check clearances, the Worker Orientation Module, Code-of-Conduct acknowledgements, references and qualifications are tracked per worker with renewal reminders, so your workforce suitability evidence is always current.

Do the requirements differ for registered and unregistered providers?

Yes. Registered providers must meet the NDIS Practice Standards and reportable-incident requirements and are audited against them, while the NDIS Code of Conduct applies to all providers and workers. Some obligations also vary by state and territory. Complys helps you organise and evidence your records; you should check the requirements that apply to your registration and jurisdiction.

Is this a client or participant management system?

No. Complys is the compliance and audit-readiness layer that sits alongside your participant and rostering systems. You keep your day-to-day support records where they are, and Complys handles evidence, worker screening, training, incidents, restrictive-practices records and readiness.

Is there a free trial?

Yes โ€” 90 days free, no card required. You can start recording evidence and see your readiness score straight away.

Know your NDIS readiness โ€” today

Start free for 90 days, no card. Record your evidence once and watch your readiness against the NDIS Practice Standards build.

Start your free trial

Complys organises and evidences your compliance; it does not certify your service or make reportable-incident notifications to the NDIS Quality and Safeguards Commission on your behalf. Requirements differ for registered and unregistered providers and can vary by state and territory. Complys is an independent platform and is not affiliated with, or endorsed by, the NDIS Quality and Safeguards Commission.

NDIS Compliance Software Australia