DBS & safer recruitment

DBS checks for employers

If you recruit into roles involving children, vulnerable adults or positions of trust, DBS checks are part of your legal and safeguarding responsibilities. These are the seven steps, in order.

Important: Complys is not the Disclosure and Barring Service and is not a DBS Registered or Umbrella Body. We do not carry out DBS checks, issue certificates, or decide legal eligibility, and we are not endorsed by the DBS or the UK government. This page is general information to help you understand the rules and find the official guidance. Employers and organisations remain responsible for confirming the correct, legally eligible level of check.

1. Establish eligibility first

Access to Standard, Enhanced and Enhanced-with-barred-list checks is only available to organisations that are entitled by law to ask an individual to disclose their full criminal history, eligibility flows from legislation such as the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Before requesting a check you must establish that the specific role qualifies for the level you intend to request. [GOV.UK]

2. Choose, and check, the correct level

Requesting a higher level than the role is eligible for is not a safe default, it is unlawful and can breach data-protection law. Use the official eligibility guidance (and, if helpful, our eligibility guidance checker) to identify the level, then confirm it before applying. See which DBS check do I need?

3. Obtain checks through the proper route

Standard and Enhanced checks are submitted either directly (organisations registered with the DBS, typically for higher volumes) or through a registered umbrella body acting on your behalf. Individuals cannot apply for these levels themselves, only for a Basic check.

4. Verify identity correctly

You must confirm the applicant’s identity following the DBS ID-checking process, verifying name, date of birth and current address using accepted documents, before the application is submitted. [GOV.UK] Do not alter the applicant’s details on the form to resolve a discrepancy.

5. Handle the certificate lawfully

The certificate is issued to the individual. You should view it, record only the limited details official guidance permits, and not keep a copy. Certificate information must be stored securely, used only for the purpose it was requested, kept no longer than necessary and then securely destroyed. Full detail is on our DBS record keeping & compliance guide.

6. Make the recruitment decision in context

A DBS certificate is one input into a safer-recruitment decision, alongside references, interviews, qualifications and right-to-work checks. Organisations requesting checks must also have a policy on employing ex-offenders and show it to any applicant who asks. [GOV.UK]

7. Keep it current and revisit eligibility

Consider the DBS Update Service (with the individual’s consent) so a Standard or Enhanced certificate can be kept up to date, and set a policy for reviewing checks. If someone’s duties change, re-check whether the eligible level has changed too.

Child, adult and other workforces

Enhanced and barred-list eligibility is framed around the work someone actually does with three broad “workforces”: the child workforce, the adult workforce and an other workforce (roles eligible for other reasons, such as certain licensing or financial roles). A barred-list check, whether the person is barred from working with children and/or adults, is only available where the role is regulated activity with that group, which is defined separately for children and for adults. From 1 September 2026 the supervision exemption was removed from regulated activity with children, so some supervised roles with children can now be regulated activity where the frequency or overnight conditions are met. [GOV.UK] The children’s change does not apply to the adult workforce. Getting the workforce right is what determines whether Enhanced, or Enhanced with a barred-list check, is legally available, see Enhanced with barred list & regulated activity.

How long checks take

Plan your recruitment timeline around current GOV.UK guidance: a Basic check takes up to around 14 days, while Standard and Enhanced checks usually take about eight weeks, varying with the accuracy of the application and whether local police information is involved. These are official guideline timescales, not a Complys service level, Complys does not process checks. Build the wait into your onboarding, and decide in advance how you will handle a start date if a check is still outstanding.

How much checks cost

The statutory DBS fee is set by the Disclosure and Barring Service and is changing from 5 October 2026. [GOV.UK]Qualifying volunteer checks have no DBS fee. A Registered Body or umbrella organisation may add its own administration fee on top.

DBS checkPrice through Complys (all-in)Includes statutory DBS fee
Basic DBS checkÂŁ32.99ÂŁ20
Standard DBS checkNot available online yetÂŁ20
Enhanced DBS checkÂŁ54.99ÂŁ41

The price shown is the total you pay through Complys - there is nothing to add, and no VAT is charged (Complys is not VAT registered). It already includes the statutory DBS fee set by the Disclosure and Barring Service, shown in the last column for transparency; the DBS fee is not Complys revenue. Qualifying volunteer checks have no statutory DBS fee - ask us before ordering.

Looking for a “CRB check”?

Many employers still search for a CRB check, an online CRB check or a criminal record check for employment. The Criminal Records Bureau merged into the Disclosure and Barring Service in 2012, so what you are arranging today is a DBS check, Basic, Standard or Enhanced according to the role’s eligibility. The steps, levels and fees on this page are what now apply; there is no separate “CRB check” process to follow.

Registering with the DBS, or using an umbrella body

Because individuals cannot apply for their own Standard or Enhanced check, an organisation has two routes to submit them. It can register with the DBS directly, which generally suits organisations processing a higher, steady volume of checks and willing to meet the DBS’s registration and countersignatory requirements. Or it can use a registered umbrella body, an organisation already registered with the DBS that submits applications on your behalf, which is usually the practical route for smaller or lower-volume employers. Either way the legal responsibilities stay with you: confirming the role is eligible for the level requested, verifying the applicant’s identity, handling the certificate lawfully and making the recruitment decision. An umbrella body processes the application; it does not take on your eligibility or safer-recruitment duties. When you are comparing routes, check what each charges: the statutory DBS fee is fixed, but a Registered Body or umbrella organisation sets its own administration fee on top, so the total per check varies between providers.

Deciding whether work can start before the certificate

There is no single DBS answer for every role. A blanket “yes” can expose people to risk or breach sector conditions, and a blanket “no” can misstate a specific framework. Decide case by case against the role, the setting, the checks already completed, the work proposed during the wait and the relevant sector guidance, and record a written conditional-start decision that names who approved it and when it ends. In an England school or college, Keeping Children Safe in Education sets specific pre-appointment rules and, in limited circumstances, a separate barred-list check with supervision before the certificate is available. Do not transfer that arrangement automatically to a nursery, adult-care setting, charity or general office, and do not read “supervised” in a school procedure as a general exemption from regulated activity, which changed for work with children on 1 September 2026.

A conditional-start record should state what work the person may do, which tasks are excluded, who supervises and whether that supervision is continuous, which checks are complete, what evidence is still awaited, and who can stop the arrangement. Review it regularly, set an escalation date, and close it only after an authorised person has reviewed the actual certificate result.

An employer control sheet

Use this as a review agenda, not a substitute for legal analysis. A named person should own each decision and hold the source that supports it.

DecisionEvidence to retainStop point
Is vetting justified?Role risk and purposeNo clear reason to collect criminal-offence data
What level is lawful?Duties, setting, source and reviewerLevel chosen by title or preference
Is a barred list available?Separate child or adult legal basisBoth lists selected by default
Who submits?Registered body or umbrella routeUnclear owner or outdated identity process
May work begin pending result?Sector source, restrictions and authoriserGeneric supervised start with no enforceable plan
Who decides suitability?Trained reviewer and fair decision recordAutomatic refusal based on any entry
What may be retained?Data basis, access and retention scheduleRoutine copy storage with no purpose
When is it revisited?Role change, policy trigger and lawful status routeAssumed certificate expiry or permanent clearance

Where Complys fits

Complys does not carry out DBS checks. It helps you keep the surrounding evidence organised, the record that a check was done, safer-recruitment documents, and review reminders. How to do that within the official handling rules (record the metadata, never the certificate’s contents) is covered on our DBS record keeping & compliance guide.

For the software that keeps those records, see DBS compliance software, the DBS-specific part of Complys’s wider worker compliance software. Neither applies for, submits nor issues DBS checks.

FAQs

How does an organisation request a Standard or Enhanced check?

These cannot be applied for by the individual. An organisation either registers with the DBS (generally for higher volumes) or uses a registered umbrella body to submit applications on its behalf. The organisation is responsible for confirming eligibility and checking identity first.

Can an individual apply for their own DBS check?

Only for a Basic check, which anyone can apply for themselves. Standard and Enhanced checks can only be requested by an eligible organisation (or an umbrella body acting for it) for an eligible role, an individual cannot obtain their own Standard or Enhanced certificate on demand.

Can someone start work before the DBS check comes back?

There is no blanket rule preventing it, but it is a risk-based decision for the employer, not a formality. Where a role is high-risk you may decide to wait, or to allow a supervised start subject to a risk assessment. An incomplete check is not a green light, and for some regulated roles other rules or sector requirements may apply.

Do we need to re-check existing employees?

A DBS certificate has no expiry date and reflects a point in time. Whether and when to re-check is a matter of your organisation's policy and any sector requirement. The DBS Update Service (Standard and Enhanced only, with the individual's consent) is the efficient way to keep a check current without applying afresh each time.

Are volunteer checks free?

There is no DBS application fee for a check on someone who meets the DBS definition of a volunteer. The eligible level still depends on the role's duties, and a Registered Body or umbrella organisation may still charge its own administration fee.

Is a CRB check the same as a DBS check?

Yes, in effect. CRB (Criminal Records Bureau) is the former name; it became the DBS in 2012. An employer searching for a CRB check or an online CRB check today needs a Basic, Standard or Enhanced DBS check, exactly as described on this page.

Related DBS guides

Official sources and further guidance

  1. DBS check requests: guidance for employers, voluntary organisations and third parties, GOV.UK / Disclosure and Barring Service
  2. Check someone's criminal record, types of check you can make, GOV.UK
  3. Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, legislation.gov.uk
  4. Handling of DBS certificate information, GOV.UK / Disclosure and Barring Service
  5. DBS Update Service: employer guide (updated 28 August 2026), GOV.UK / Disclosure and Barring Service

This guidance is maintained by the Complys team and reviewed against the primary DBS and GOV.UK sources listed above, and it was last reviewed on 24 September 2026. It is general information, not legal advice, and DBS rules can change, so always confirm against the official sources.